Privacy policy

Draft. This text must be reviewed by a legal advisor before the service opens. In case of difference, the French version prevails.

Last updated: September 30, 2026.

Who is responsible

Technologies Ilema Inc. operates Namour. The person in charge of personal information protection can be reached at confidentialite@namour.co.

What we collect

• Your phone number, email and first name; your last name and postal code if you give them.
• Your visits to partners (partner, date, amount, points) and your reward redemptions.
• Your message choices (confirmations, deals) and their history.

Why

• Keep your card and balance, confirm your visits and redemptions.
• Offer you deals in your neighbourhood, only if you accepted them.
• Prevent fraud and correct mistakes.

Who sees what

• A partner sees your first name and available balance, and the visits made with it. It never sees your visits at other partners.
• Our providers (WhatsApp messaging, email delivery, hosting in Canada) only process your information to run the service.

Your rights

You can view and correct your information, withdraw your consent to deals at any time (“stop” on WhatsApp, unsubscribe link in the email) and ask for access to your information or its deletion by writing to confidentialite@namour.co.